HawkCard Office

Vending FAQ

 Why does $1.00 or $1.25 display on the card reader that is on a soda machine when I swipe my Hawkcard?

Soda, juice & Gatorade machines dispense products that cost from $.60 to $1.25. The reader is programmed to check your account for the largest possible purchase in the machines. The card reader on the snack, cold food and coffee machines work the same way.

 Am I paying more for soda and snack purchases using my Purple Point Account?

No, the actual amount deducted from your Purple Point Account is determined by the price of the product you select. The amount displayed by the product selection button is the amount that is deducted from your Purple Point Account. The same is true when making a purchase from the snack, cold food or coffee machines.

 Why is the balance that displays on the vending card readers not the actual Purple Point account balance?

The account balance that displays on the vending reader at the end of a transaction is the balance of the "Daily Spending Limit" for vending and laundry machines.

 What is a "Daily Spending Limit"?

Purple Point Accounts are protected so that no more then $15.00 per day can be used at campus vending machines and laundry machines. This amount was established in consultation with Residence Hall Association (RHA) and Whitewater Student Government (WSG).

 Will this "Daily Spending Limit" apply to Purple Point transactions at any new vending machines on campus when they are installed?

Yes, the "Daily Spending Limit" applies to all card readers on vending machines throughout the campus. Readers at all other locations where Purple Points are accepted display your ACTUAL Purple Point Account balance.